49bt's Privacy Policy

49bt may collect the following types of information from users for various purposes:

• Identity Information: Name, date of birth, national identity card number (where applicable), and other identifying details.
• Contact Information: Email address, mobile number, and postal address.
• Financial Information: Records of deposit and withdrawal transactions, and information related to payment methods (bKash, Nagad, Rocket).
• Technical Information: IP address, browser type and version, device type, operating system, and session-related data.
• Usage Information: Details about which games you played, how long you spent on the platform, and which features you used.
• Cookie and Tracking Data: Cookies are used to improve user experience and ensure platform functionality.

We only collect information that is necessary for providing our services. We refrain from collecting irrelevant or excessive data.

49bt collects user information in the following ways:

• Directly Provided Information: Information you provide yourself during account registration, login, deposit, or withdrawal.
• Automatically Collected Information: Information collected automatically through technical tools while you use the platform.
• Through Third Parties: Information received from payment gateways (such as bKash, Nagad, Rocket) or other authorized third parties.
• Through Support Communications: The content of your interactions with our support team via live chat or email.

Collected information is used for the following purposes:

• To create, verify, and manage accounts.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues.
• To ensure platform security and prevent fraud and unauthorized activity.
• To meet legal and regulatory obligations.
• To improve platform functionality and user experience.
• Where applicable, to inform you about personalized promotional offers and bonuses (only with your consent).
• To ensure user protection under responsible gaming programs.

49bt does not sell or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Provider Partners: Authorized third parties for the purpose of payment processing, technical support, or other services, who are required to comply with our privacy standards.
• Legal Obligations: When required by court order, government directive, or legal process.
• Security Reasons: To prevent fraud, money laundering, or other illegal activity.
• Business Changes: In the event of a merger or acquisition, the new entity will also be bound by this Policy.

Outside of the circumstances above, no information is shared with any third party without your explicit consent.

To ensure the security of your information, 49bt has implemented the following technical and organizational measures:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
• Access Controls: Only authorized personnel and systems can access personal information.
• Secure Servers: Data is stored on secure servers and regular security audits are conducted.
• Data Encryption: Stored sensitive information is kept in encrypted format.
• Staff Training: Staff receive regular training on data protection.
• Security Incident Plan: A defined plan is in place to respond quickly to any data breach.

Cookies are used on the 49bt website. Cookies are small text files stored in your browser that help improve your experience on the platform.

We use the following types of cookies:

• Essential Cookies: Essential for the basic functionality of the platform. Without these, the site does not work properly.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect information about platform usage to help improve our services.

You can control cookies by changing your browser settings. Please note that disabling cookies may limit some features of the platform.

49bt retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• The period your account remains active.
• The need to fulfill legal and regulatory obligations.
• The purpose of fraud prevention and ensuring security.
• The need to resolve potential legal claims or disputes.

Even after account closure, information may be retained for a specified period as required by applicable law. Once the period ends, information is securely deleted or anonymized.

As a user of the 49bt platform, you have the following rights over your own information:

• Right of Access: The right to request a copy of the personal information collected about you.
• Right to Rectification: The right to correct or update inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (beyond legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Object: The right to object to the use of your information for marketing or profiling purposes.
• Right to Withdraw Consent: The right to withdraw previously given consent at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

49bt is a platform strictly operated for users aged 21 and above only. We do not knowingly collect or process the personal information of any minor.

If we are notified that information of a minor has been collected, we will take the necessary steps to delete it immediately and close the associated account.

Your information may be transferred to countries outside Bangladesh as needed to provide our services. In such cases, we ensure that the transferred information is processed in accordance with the protection standards described in this Policy.

Appropriate contractual safeguards are ensured with the relevant service provider for international transfers.

The 49bt platform may or may not contain links to third-party websites or services. If it does, we are not responsible for the privacy practices of those sites. We recommend reading the privacy policy of any third-party site before using it.

When using payment methods (bKash, Nagad, Rocket), the privacy policy of the respective payment provider will also apply.

49bt reserves the right to review and update this Privacy Policy as needed. For significant changes, we will:

• Publish the updated policy on this page.
• Notify you by email or through the platform where applicable.
• Clearly state the effective date of the changes.

If you continue using the platform after a change, you will be considered to have accepted the new policy.